FAQ

We dispatch orders within the hour of your chosen delivery date & time.

Please send us an email to order@pbeats.ph or chat (on our site) with our customer service. We try and resolve issues immediately.

All orders are dispatched from our Pacific Bay Hub in Pasig City.

We dispatch orders per location throughout the day. Please expect an email and text once your order is on the way.

Yes, you can select pick up from the Pacific Bay Hub, preferred date and time. We are at 161 F. Mariano Avenue, 1600 Pasig City.